Privacy Policy
Last updated: March 2026
Overview
VigilanceRx is a pharmacovigilance intelligence platform that monitors publicly available patient conversations to identify adverse drug reaction signals. This policy explains how we collect, use, and protect information in connection with our platform and website.
Data We Collect
VigilanceRx collects only publicly available data from open platforms including Reddit, Twitter/X, and drug review websites. We do not collect, store, or process any personally identifiable information (PII) from individuals whose posts are analyzed. For demo requests submitted through our website, we collect your name, company, role, and email address solely for the purpose of responding to your inquiry.
How We Use Data
Publicly available platform data is used exclusively for adverse drug reaction signal detection and pharmacovigilance research purposes. Demo request information is used only to respond to your inquiry and is never sold or shared with third parties.
Data Sources
All data analyzed by VigilanceRx is sourced from publicly accessible online platforms. We do not access private messages, closed communities, or any data requiring authentication. Our data collection practices comply with the terms of service of the platforms we monitor.
No PII Processing
VigilanceRx is not a medical device and does not process protected health information (PHI) as defined by HIPAA. Our platform analyzes anonymized, publicly available text data. We do not attempt to identify, re-identify, or contact any individuals whose public posts are analyzed.
Data Security
We implement industry-standard security measures to protect all data processed by our platform, including encryption in transit and at rest, access controls, and regular security reviews.
Contact
For privacy-related inquiries, please contact us through the demo request form on our website. We will respond within 5 business days.